How to Remove a “Suitcase” Community Facebook Page

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A “Suitcase” page is often created automatically to represent your Company Page, when Facebook is not directed to your official Facebook Page.

Luckily there is a simple way to remove the page by notifying Facebook of it’s existance, and hopefully it will be removed in no time.

Step 1:
Open the Suitcase page that you want to remove and on the left sidebar you will see a heading “Report this Page”.  Click on it and a pop up window will appear.

How to remove a duplicate Facebook community page
Step 2:
Select the bottom option “Duplicate or miscategorized Page” then in the drop-down menu, select “Duplicate of another Page”.

How to remove a duplicate Facebook community page
Step 3:

Open your official page in another tab and copy the URL address, paste it into the box asking “Which Page is this a duplicate of?”

Press “Submit”

If this option does not give you an confirmation, select “Miscategorized Page” and also click on “Is this wrong?” at the top of the page, both options will send a notification for Facebook to review.
How to remove a duplicate Facebook community page
That’s all you need to do.  If you are planning on doing this, let us know if it worked!

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About Karen

I live Nelson with my husband and 2 sons. I love introducing new clients to Social Media Marketing and transforming their online presence with WordPress. I work online, at all hours of the day and night...contact me about your next project and I can work with you remotely via email, phone and Skype :)

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4 Responses to How to Remove a “Suitcase” Community Facebook Page

  1. Pbaltes November 2, 2011 at 4:07 am #

     Hi Merrin – I tried this and it did not work. I’ve been trying to merge the community page for my business for well over a year. The community page does not give me “is this wrong” link at the top. I have tried inputting the URL to the correct page, but it does not accept it. I have tried inputting the correct name of the business, but it only provides an option for the community (suitcase) page. I’m eager to find a solution to this and would love to read about any other possibilities you may know of.

    • Merrin Robinson November 17, 2011 at 2:11 pm #

      Hi, I’m sorry this didn’t work for you. Facebook is changing their rules so fast it makes it hard to keep up! Problems like this tend to be resolved at some stage through new updates so hopefully you will get a solution soon. And we will keep our ear to the ground and will update this post when we hear of a better solution.
      Regards,
      Merrin

  2. Chris December 31, 2011 at 7:54 am #

    I second Pbaltes experience.  I’ve reported the duplicate pages a number of times over the last few months, but they’re not disappearing and FB isn’t sending any sort of response. Hopefully they make this a priority at some point.  

    I wonder if they’re got an automatic system that only deals with reported duplicates once a certain threshold of people report it…

    • Damnspam_1 January 26, 2012 at 6:14 pm #

      I’ve had the same problem with no results as well.  I’m beginning to believe that facebook truly doesn’t care about our concerns.  The only thing I’ve seen them take action on are reports of abusive images, language, or copyright infringements.  Other than that they could care less.  SMH

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